Question 1

Are you a charity or a commercial company?

Accepted Answer

We are a commercial company selling livestock and providing slaughter, preparation, delivery and documented distribution. We are not a charity.

Question 2

Is the store registered and official?

Accepted Answer

Yes, the store is registered and official.

Question 3

How is an order carried out?

Accepted Answer

Once the order is placed, the animal is prepared according to the options you chose, and the slaughter is carried out under specialist supervision. The meat is then distributed according to the service you selected, with every stage documented.

Question 4

How long does an order take?

Accepted Answer

Fulfilment takes 10 days.

Question 5

How do I receive the documentation?

Accepted Answer

As soon as every stage is documented, the report is sent to your WhatsApp number as a clear, well-ordered PDF.

Question 6

Can I change or cancel the order?

Accepted Answer

You can ask to change or cancel before fulfilment begins. Once it has begun, the order cannot be cancelled — the service is already tied to operational steps under way.